Frequently Asked Questions

Everything you need to know about our premium wine and culinary experiences.

How do you ensure the quality of wine during shipping?

We use temperature-controlled packaging and specialized carriers to ensure your wine stays at the optimal temperature from our cellar to your doorstep.

Can I return a bottle of wine if I don't like the taste?

While we cannot accept returns on opened bottles due to food safety regulations, we do offer a replacement or refund for any bottles that are corked or damaged during transit.

Do I need to be home to sign for my delivery?

Yes, by law, an adult aged 21 or older must be present to provide a signature and valid ID upon delivery of any alcohol shipment.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.

Are your wines suitable for vegans or vegetarians?

Many of our wines are produced using vegan-friendly methods. You can find specific dietary information and filtration details on each product's individual description page.